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Website Use
On our site, customers can view products. They can also request quotes, upload images, and order custom patches. By using this site, you confirm that you are at least 18 years old or that a parent or legal guardian is helping you. You accept to utilize this site for legal matters with full awareness. Any activity that disrupts the site’s function, security, or availability is not allowed. Users must not access parts of the site without permission. They must not collect personal data about others. Also, they must not upload harmful code like viruses or malware. Custom Patches Experts can limit or cancel access for users who violate these terms.
Orders and Production
Every item sold on our site is a custom product made to the client’s specifications. To place an order, you need to provide some details. This includes artwork, design directions, patch size, and color options. Don’t forget other production details too. Customers can receive an electronic proof. They can also get an order confirmation before production begins. The customer must carefully review the design details before giving approval. Once production starts and the design is approved, changes may not be possible. Custom Patches Experts isn’t responsible for mistakes. This applies to any errors the customer approved during the proofing stage.
Pricing and Product Descriptions
We work hard to keep our product descriptions clear. We also ensure prices and webpage information have no mistakes. There may be some mistakes, like typos, pricing errors, or wrong product descriptions. Custom Patches Experts can correct mistakes. They can also cancel or reject orders with incorrect pricing or data. If a customer cancels an order because of this kind of error, we will notify them and refund related costs. You can modify the listed prices on the site without any prior notice.
Payments
Until other payment terms are agreed upon, the payment has to be made prior to the start of the production. We accept different payment methods. You can use credit cards, online payment systems, or other authorized options. When you give payment information, you confirm you can use your payment method. Custom Patches Experts can cancel your order. This can happen if payment verification fails. It can also happen if they see any suspicious activity.
Refunds and Cancellations
Intellectual Property and Artwork
Consumers who share designs or artwork attest to their consent. They can use logos, images, trademarks, or other content in their designs. When you share your art with Custom Patches Experts, you allow us to copy the design. This helps us create the patch you want. The customer agrees to protect Custom Patches Experts. They will defend the company. This includes claims about trademarks, copyrights, and intellectual property rights. This applies to the submitted work. The text, graphics, logos, and images on this site belong to Custom Patches Experts. Other designs also belong to them. You can’t reproduce, share, or use them without the company’s permission.
